Frequently Asked Questions
Everything you need to know about your Swimsport experience, from gear selection to delivery.
How do I know which swimsuit size to order?
We provide a detailed size chart on every product page. Since performance swimwear is designed to fit snugly to reduce drag, we recommend measuring your chest, waist, and hips accurately. If you are between sizes, we suggest sizing up for training and sizing down for competitive racing.
What is your return policy for hygiene-sensitive items?
We accept returns within 30 days of purchase, provided the items are unworn, unwashed, and have all original tags and hygiene liners intact. For health and safety reasons, we cannot accept returns on swimwear that shows any sign of wear.
How should I care for my swimwear to make it last longer?
To prevent chlorine damage, always rinse your gear in fresh, cold water immediately after use. Avoid machine washing or tumble drying; instead, lay your suit flat to dry in the shade. Never use harsh detergents or bleach.
Do you offer international shipping?
Yes, Swimsport ships worldwide. Shipping costs and delivery times vary by destination. International orders may be subject to local customs duties and taxes, which are the responsibility of the customer.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to follow your package's journey in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. All transactions are encrypted and secure.